FAQs
1. What days can you make supplies when orders are made and what delivery timeline?
Ans: Orders are made from Mondays to Fridays. Our delivery timeline is within 2 days.
2. What is your delivery schedule?
Ans: The delivery schedule is between 9 am to 4 pm
3. Do You Discount for Bulk Orders?
Yes, we do. Depending on the bulk size
4. What is your customer support process if I have questions or issues with my order?
Ans: Reach out to us via WhatsApp or call for further inquiries or information.
5. What sets your processing company apart from competitors?
Ans: At Ninifoods, we do not compromise the integrity and the quality of our products
6. What happens if there are delays in processing my order?
Ans: Kindly call our customer service number immediately on 09057022530.
7. How do you handle disputes or disagreements regarding orders?
Ans: We acknowledge our mistake, accept responsibility, appreciate the customer for reaching out, and apologize to the customer by finding a solution to the dispute.
8. What Are the Payment Terms?
Ans: Your Payments validate the order.
9. Do you make supplies outside Nigeria?
Ans: Yes, we do. We are currently supplying Ebeano, Canada, and individuals in the diaspora.
10. What stores can we find Nini Foods?
Ans: You can find our products at all branches of Spar, Shoprite, Prince Ebeano, Blenco, Mattoris, Ozzy, Supersavers, Renee, etc.
11. What are your policies on Return purchases?
Ans: kindly visit our store Quick Links : Ninifoods Ltd. (ninifoodsng.com)